Mariam

I joined Charles Tyrwhitt (CT) through The Prince’s Trust. Having no previous retail experience I believe I gained this opportunity because of my passion for retail fashion and my enthusiasm to deliver great customer service. I wanted to work for CT because of what they stand for, a work culture that is positive, encouraging and motivating. Whist I didn’t quite have previous experience my transferrable skills were recognised, something that was quite refreshing to see from a reputable company.

I started my journey as a Sales Assistant in the Canary Wharf branch. Since joining the company I have had a fruitful journey. Initially I worked 12hours a week, after I became employee of the month within four months of joining, I was promoted to a 24hour contract. I’m always thinking one step ahead, with progression in mind I was driven to work hard to obtain a 40 hour contract. This is just one of the things I love about working here, hard work is recognised and my senior colleagues are always keen to develop me. 

It's difficult to summarise the benefits of working here because the list is endless; great people, a great working environment and the support you need to progress if you are willing to put in the effort. I’ve been featured twice on CT's LinkedIn page, whilst some might say this is a benefit for the company, I see it as recognition of my contribution to CT so far. Something that I wish to continue doing, being the best Sales Assistant possible through giving our customers a great shopping experience, whilst being able to assist others who may sometimes need that little extra help.

After obtaining a 40 hour contract, within just two months I was recommended for a Key Holder role which I thought would be impossible to get as I didn’t have managerial experience. However, the support I got from the Recruitment Specialist and various managers was my boost to go ahead, apply, and get the position. I'm now in my new role and I can't believe how much I'm enjoying it, I have learnt about the business, and myself. I am more capable than I thought I was, all because of the support and development I have received from my current and previous management team. I couldn’t be more grateful.

Next push for a Supervisor role, I believe I can achieve it here and I will.